Here’s another common problem with all new mobile devices. If you find that you get persistent overheating without heavy use and that the device is uncomfortable to hold or shuts down frequently, then you should contact BlackBerry, your carrier, or your retailer, and ask for a replacement. Some users have suggested that the overheating is worse in the first couple of weeks and will settle down.If it’s still causing a problem then stop using it and contact the developer to let them know. If that’s the case for you then make sure the app is up to date. Sometimes a specific app will be the culprit, for example, many BB Q10 owners have problems with Skype.Press and hold the power key up top until the BB Q10 restarts.Turn the phone off and remove the battery so it can cool faster.The longer you use it continuously and the more intensive the task, the hotter it will get.
A lot of users have been complaining about their Q10 handsets getting a little too hot to handle. Combine the extra demands in terms of juice with shrinking form factors and you’ve got a recipe for heat. We’ve said it before and we’ll say it again – overheating is becoming a bigger issue with mobile devices as we pack in more power and more features that encourage long term or intensive use.
Where possible we’ll provide you with potential fixes or workarounds to keep your Q10 ticking. We’ve been lurking in forums and scanning the support pages to find the most common BlackBerry Q10 problems that owners are reporting. It’s a solid phone that makes good use of the keyboard for shortcuts, but no device is completely free of troubles. The BlackBerry Q10 seems to be selling steadily, and for fans of that physical keyboard and the classic BlackBerry form factor there really is no viable alternative.
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